Question 1

What insurance plans do you accept?

Accepted Answer

While there are some rare exceptions based on the insurance plan, we accept all of the following insurances as in-network:In-NetworkOut-of-NetworkRegenceFEP BCBS PlanPremeraAll Medicare PlansFirst Choice Health NetworkAll Medicaid & Apple Health PlansKaiser PPO (not HMO or core)Kaiser HMO or core plansAetnaUS Family Health PlanTricare & TriwestCignaUnitedOut-of-state BCBS Plans

Question 2

What is a prior authorization?

Accepted Answer

Most insurance plans require us to obtain a "prior authorization" on your behalf before you can be officially enrolled. The average time for us to submit and receive this authorization is 5 business days, so please try to be flexible with us as some insurance plans take longer to respond, unfortunately.

Question 3

What should I expect to pay out-of-pocket for my IOP enrollment at Mindset?

Accepted Answer

Mindset provides all of the materials needed, so there will be zero costs to you outside the copay and deductible rates set by your health insurance plan.

For In-Network Insurance
Please familiarize yourself with your remaining deductible amount and contact your insurance at the online portal or by calling to ask what the daily copay amount for IOP will be (procedure code S9480). Mindset will provide you with a good faith estimate of your expected out-of-pocket costs according to your insurance plan.

For Out-of-Network Insurance
Please contact your plan for the most reliable cost estimates as some plans do not provide any coverage at all for out-of-network care. Your deductible and copay amounts are typically different when seeing an in-network vs. out-of-network provider. It is always recommended to utilize your benefits by seeing in-network providers whenever possible.

Uninsured or Private Pay
Mindset offers a sliding-scale income-based private pay option for any individuals who are uninsured or underinsured. Please contact us to inquire about this sliding-scale and to request the financial application.

Question 4

If I need to use my FMLA for work while enrolled at Mindset, how do I go about that?

Accepted Answer

Most clients who face time conflicts between their employment and IOP schedule will utilize their FMLA benefit, which is protected medical leave afforded to all qualified WA state employees. To find out if your employer is required to provide FMLA leave, please visit this Department of Labor FMLA Guide below.If you qualify for FMLA, you will simply need to request your employer to provide their specific FMLA form to Mindset's staff for completion.

Question 5

I qualify for Washington's Paid Family Medical Leave (PFML) in addition to FMLA from my employer. How do I file and receive benefit payments from WA PFML?

Accepted Answer

Mindset's clinical staff routinely complete the 'Medical Certification of a Serious Health Condition' PFML form when necessary and requested. If you meet the requirements and will apply for PFML benefits, you simply need to notify a Mindset staff member. We will supply you with the completed Medical Certification PFML form, and you will follow the directions for filing and applying online. Please see the WA Paid Family Medical Leave (PFML) resosurces below-

FAQs

FAQs

Frequently asked questions